At Langlo, all payments take place via the internet. We have many years of experience with internet commerce, and security for you as a visitor and customer is of outmost importance. When you pay, all relevant payment information is sent directly to your bank via our payment partner (Stripe, Inc). The information does not pass through our server. All communication between you and the payment gateway is protected via encryption (ssl/https).
Personal information you share with us is used to create the best possible shopping, payment, and shipping experience. In addition, we will use anonymous information to help improve our site for your future visits. We will never sell your information to anyone.
This policy was last updated: 30 June 2019.
During your visit we may collect the following information to provide a personalized experience for our visitors and customers:
We use this information to provide a customized experience every time you visit our website. We collect information for the following reasons:
The optional creation of a profile on Langlo Store allows us to give you the best possible customer support, it gives you easier access to and overview of your orders, and simplifies data entry when shopping with us. All information is considered private. Langlo stores the information until you delete your profile.
You have the right to restrict the collection or use of your personal information in the following ways:
Social buttons. On many of our web pages you will see social buttons. These enable users to share or save for later the web pages. There are buttons for Facebook and Instagram. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Langlo’s site. If you click on any of these buttons, these sites may register that action and use that information. In some cases these sites will be registering the fact that you are visiting our website, and the specific pages you are on, even if you don’t click on the button if you are logged into their services.
External web services. We might use external web services on our website, for example to show videos we use YouTube. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
Email tracking. Emails we send might be tracked so that we can tell how much traffic those emails send to our site and we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on a higher level in order to better understand the performance of our email campaigns.
If you don’t accept our tracking policy then you should unsubscribe from our newsletters.
Here’s a list of 3rd party services with whom we share some of your details: